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All's well at Delhi's new airport? Well...

Last updated on: July 29, 2010 17:32 IST

All's well at Delhi's new airport? Well...

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Barring few "teething troubles", international flight operations at the new integrated terminal 3 (T3) of IGI airport here remained largely smooth with about 20,000 passengers using it on the first day, airport operator Delhi International Airport Limited said on Thursday.

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Image: Emirates A 380 arrived at T3 on July 15.
Photographs: Courtesy, Indira Gandhi Delhi International Airport
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"We have handled around 20,000 passengers, which included 9,200 departing and 10,100 arriving on the first day of operations, amidst few teething troubles," DIAL chief operating officer Andrew Harrison said.

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Image: First lot of passengers arrive at T3.
Photographs: Courtesy, Indira Gandhi Delhi International Airport
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Between 4.45 PM last evening and 6.00 AM this morning, the terminal handled around 48 incoming flights and 54 departing ones.

"All the stakeholders, including the passengers, expressed their happiness over the facilities at T3," he added.

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Image: Check-in area.
Photographs: Courtesy, Indira Gandhi Delhi International Airport
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Out of 102 flights, that operated through the terminal, about 13 were delayed due to various reasons.

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Photographs: Courtesy, Indira Gandhi Delhi International Airport
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"On the first day of the operations, 10 flights were delayed due to airlines related problems while one Malaysian airlines arriving flight was delayed sue to problem in aligning the aerobridge.

A Lufthansa and a British Airways flights got delayed due to improper handling of baggage," Harrison said.

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Image: The immigration area.
Photographs: Courtesy, Indira Gandhi Delhi International Airport
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He assured that problems have been rectified and "we would ensure that these problems do not recur in future".

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Image: The new terminal.
Photographs: Courtesy, Indira Gandhi Delhi International Airport
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There was 100 per cent aerobridge operation for boarding and de-boarding of passengers and no airlines used the remote operation with coach buses.

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Photographs: Courtesy, Indira Gandhi Delhi International Airport
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There were some problems in baggage retrieval system, he said.

"We had made a provision of a gap of 10 to 15 minutes between the baggages arriving from two airlines in a conveyor belt. We are planning to increase the gap so that the system works smoothly," Harrison said.

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Image: A bronze artifact at T3.
Photographs: Courtesy, Indira Gandhi Delhi International Airport
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On the issue of visitors who had arrived way ahead of the scheduled departure of flights being denied entry to T3, Harrison said, "we are taking up this matter with the CISF as we think a visitor should be allowed to enter 12 hours ahead of their scheduled departure against the present norms of three hours."

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Image: Boarding gate.
Photographs: Courtesy, Indira Gandhi Delhi International Airport
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This would be done in accordance with the check-in by the passengers availing Metro facilities, in which there are plans to allow check-in 12 hours before their departure, the chief operating officer said.

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Image: The runway.
Photographs: Courtesy, Indira Gandhi Delhi International Airport
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When asked why the black-yellow taxis were not provided a booth outside T3, he said, "We have been planning this building for past three years and completed it within 37 months, taxi union should have communicated their needs, we would have accommodated it."

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Image: First Air India flight arrives at T3.
Photographs: Courtesy, Indira Gandhi Delhi International Airport
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On the issue of completion of work, he said, "I have not seen any terminal where work is not continuing even after it becomes operational and apart from it, we have a Master Plan, according to which we have to proceed."

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Image: The fire service.
Photographs: Courtesy, Indira Gandhi Delhi International Airport
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