British Telecom
The composition and physical location of teams in global project execution also evolves. For example, in contrast to the Ferrari engagement, consider the TCS engagement with British Telecom (BT) to upgrade the entire telecom network of BT to an Internet-Protocol-based data network called the twenty-first-century network. This engagement necessitated a full understanding of the legacy BT telecom network with a mix of old technologies, such as circuit switches and new equipment.
TCS worked with BT to develop a plan for the migration of the entire network. The initial design solution team involved approximately 20 solutions designers each from BT and TCS. The plan included detailed steps on design, testing, and deployment of the various nodes in the network. As the project evolved, the increasing clarity to the task and the underlying activities allowed TCS to leverage cost advantages in India.
TCS has shifted a major chunk of services linked to systems integration, design, and testing to India. It has set up an exclusive lab for BT in Chennai, India, with 10 solutions designers and 115 testing and development experts. This model of offshore resources leverage has required detailed documentation tasks such as software development and testing and an explicit understanding of the network migration processes.
Image: The British Telecom (BT) logo is pictured in London. | Photograph: Shaun Curry/AFP/Getty Images
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