There has to be use of the points accumulated within a reasonable period, otherwise benefits can be denied.
There are sometimes conditions that require the points to be used within a specific period of time and if this is not done, then they could become useless.
The period could be something like two or even three years, but often a lot of people just forget about the redemption process.
The other thing is that if the card is to be cancelled, then the points will be worthless unless they are used up.
There can be another situation where the hit is not clearly available. This is when the number of points required to get a particular benefit changes.
Often, banks change the number of points required to get a particular gift by increasing the number of points for redemption. For example, if earlier a Rs 500 voucher at a retail store was available on redemption of 1,000
points, this can then be increased to 1,200 points.
This leads to a situation where a larger number of points are actually spent in trying to redeem a gift.
The writer is a certified financial planner
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